Xccelerate™ Improves Operation Efficiency
Our client's portfolio of innovative solutions in the medical device industry is offered through a national sales force.
In response to the rising costs associated with our client's in-house fulfillment operation for sales literature/samples, Universal Wilde was challenged with reducing the number of incorrect orders entered by sales and reducing the number of unnecessary expedited orders. In addition, our client wanted a solution that helped track and replenish inventory more efficiently.
Xccelerate, Universal Wilde’s state-of-the art communications delivery platform was developed to provide literature preview functionality and Real Time inventory reporting. Sales rep’s can now see an image of the item they intend to order, prior to actually submitting the order. This functionality helped the sales team order the right materials the first time. To reduce the number of expedited orders, rules were set-up in Xccelerate to require management approval.